1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Location
Items offered on our website are only available for delivery to addresses in GCC and Lebanon. Any shipments outside GCC and Lebanon need to contact us in order to facilitate their order.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 10 business days of the date of your order. Business day mean Sunday to Thursday, except holidays.
Please note we do not ship on Fridays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
4. Shipping Costs
All orders placed within Saudi Arabia are subject to Free Shipping. Orders within GCC (excluding Saudi Arabia) and Lebanon are subject to a shipping charge of 15% of the Total Value as seen in the Checkout page.
Customer is responsible to pay any custom charges (if any) upon receiving the order.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at firstname.lastname@example.org.
If you have any questions about the delivery and shipment or your order, please contact us at email@example.com.
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